Norway is widely known as the global epicentre of electric vehicles and for good reason.

With the highest EV adoption rate (and 79 per cent of new car sales), the greatest number of EV brands available, a tremendous deployment of charging stations across the country (many of which are DC Fast chargers) and the largest EV owner’s association in the world with over 115,000 members, Norway feels like a home away from home for a Canadian EV driver.

From June 11 to 15, Oslo was the location for EVS35, the world’s largest electric vehicle conference. While there were many technologies and companies featured, charging infrastructure and the EV customer charging experience was the most prominent theme throughout the agenda.

Erik Lorentzen is the head of analysis and advisory services at the Norwegian EV Association. In a feature session during EVS35, Lorentzen explained that, based on responses from a member survey, the golden rules for EV-friendly charging are: build enough chargers;make sure stuff works; and the customer is always right.

In terms of user feedback, the top items on Norwegian EV drivers’ wish lists were to have credit card payment enabled for charging stations, easy-to-use EV network roaming solutions in place and transparent charging pricing information.

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