1. FAQ

About EV Charging

Do most people charge at home?

More than 80% of charging happens at home. The easiest way to charge is at your home.

What is the home EV charger?

The ev charger units can be used at home, but the best fit for your family depends on how it will be used. The plugs into a 240v outlet and can be used immediately as it pulls electricity just like any other appliance without the need to connect to a network.

What are the different ways to charge?

Level 1 – Charge anywhere there’s a 3-prong outlet. This can give you enough to cover an average daily commute of 40 miles per charge.1.

Level 2 – The fastest way to charge at home with a 240V outlet. Chevrolet offers a hassle-free 240V outlet installation provided by our exclusive provider Qmerit. This can cover an average daily commute of 40 miles in under 2 hours1, and lets you wake up to a full charge. Level 2 charging is also available at public charging stations.

DC Fast Charging – Offers accelerated charging while you’re away from home. This is available at public charging stations only.

What is the difference between a Level 1 and Level 2 EV charger?

The biggest difference between Level 1 and Level 2 EV chargers is the speed of charge. Level 2 EV chargers have a typical charge time of 3-to-8 hours—that means you get up to 32 miles of driving range per hour of charging. Level 1 chargers, which come with the vehicle, have a typical charge time of 11-to-20 hours, or only 4 miles of driving range per hour of charging.

How do I know if my vehicle is equipped for DC Fast Charging?

All 2022 Bolt EV and Bolt EUV’s have standard DC fast charging capability.

What is the portable ev charger?

It is a portable charger that has changeable wall plugs for both 120-volt level 1 charging and 240-volt level 2 charging. With the Dual Level Charge Cord, it eliminates the need to buy a separate charger for your home and a standalone charging stations are not required. This charger brings more versatility and even more convenience to charging – charge at home, at work, or even at a friend's house. You can charge almost anywhere there is a standard 120-volt 3 prong outlet, or with a quick change of the included plugs, get the speed of Level 2 charging at a NEMA 14-50 outlet.

How dose an EV charger work?

In North America, the standard EV charger uses a SAE J1772 plug—also known as a J plug—which attaches to the EV’s port. The standard SAE J1772 plug is compatible with all EVs and PHEVs, with the exception of Tesla vehicles. An adaptor to make the J1772 plug work with Teslas is typically included with the vehicle or available for purchase online.

Both the EVSE and iEVSE stations can be installed by plugging them into a 240v outlet or having a certified electrician hardwire the unit into a powersource. Once installed, they will be ready for use immediately.

If you’ve purchased an iEVSE and would like to use a network service provider to track your usage and/or connect with your local utility, that provider will need to be set up.

How are ev charger stations installed?

Before installing, locate a 240V outlet. If you do not have a 240V outlet or want to install in a specific location where one is not available, we recommend hiring a certified electrician to install the outlet and your EVSE.

Can EVs be left charging unattended?

Yes, Nobi charging stations are designed to stop the transfer of electricity to the vehicle when the car is completely charged. Because the transfer of electricity will automatically stop, your vehicle can stay plugged in overnight as well.

What type of plug is on the charging station?

We provide all types of plugs according to your installation situations.

About Sales

What's the MOQ?

We’re happy to receive any kind of orders, there is NO MOQ limited.

Can you produce according to the samples?

Yes, we could produce based on your samples or technical drawings. We could build corresponding molds and fixtures.

What are your price terms?

FOB, CIF, EXW, DAP, etc.

How long is the lead time?

For sample order, we can ship in 2 to 5 days. For mass order, around 15 to 30 days, please check it with us.

How to transport goods?

By sea, air, train or express.

Can I visit your company before placing the Order?

Yes, of course, you are welcome at any time. We look forward to working with you.

About Warranty and After-sales

What is Nobi’s warranty information?

The standard limited warranty for Nobi charging products is 2 years. Nobi warrants products against defects in material and workmanship under normal use and service conditions, including software and firmware.

How about aftersales support?

We make ourselves 24/7 available in your time zone. Your every single inquiry will get a rapid response. You will get a pleased response on any problem after your orders.We built our reputation on exceptional customer service. Discover the difference it makes.

About OEM Service and Agency Recruitment

Is OEM or ODM service available?

Yes, sure, we provide OEM/ODM service for our clients.

OEM includes color, length, logo, packaging, etc.

ODM includes product appearance design, function setting, new product development, etc.

We are willing to help, contact us for further discussion.

Can I be your selling agency?

Sure, we are looking for agency partners all over the world. We would be very happy if you are willing to be our agency in your country. If you are interested, just let us know, we can talk more details.

2. Video

EV charger accessories -EV plug adapter

EV charging station - 11KW wall mounted

Portable EV charger - EV charger type 1

Portable EV charger -EV charger type 2

3. Social Media

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4. Online Selection

Nobi EV

Select the EV products you would like to learn about:

Portable EV Charger

EV Charging Cable

EV Charging Plug

EV Charging Socket

EV Charging Station

EV Charger Accessories

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